In this course, students apply business communication and leadership and management principles and techniques to the operations of a simulated automotive service business environment. Students build on their learning by practicing their human resources, sales, and customer relations skills within an industry context
Prerequisites
What you will learn
- Repair orders
Fleet management and payment systems
Preventative maintenance
Communication skills
Labour coding
Workflow
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 70130 |
September 8, 2026 to December 17, 2026 |
Lecture | VCC Broadway Building A | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
Contact us
If you have any questions, please email at [email protected].
Additional information
Methods of assessment may include a challenge exam, submission of a product or portfolio for review, or a practical demonstration. Please contact the Department for details.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.