This course focuses on the development and application of essential English communication skills for health care settings at an intermediate (CLB 5-6) level. Key components of the course are building health care vocabulary, practicing common professional interactions, and developing communication strategies and skills for successful oral and written interactions with patients, visitors, colleagues, and other health professionals.
Prerequisites
CLB 4 Listening, CLB 4 Speaking, CLB 4 Reading, and CLB 4 Writing, or department approval.
What you will learn
- Effective Communication and Barriers to Effective Communication
- Socio-cultural Competencies
- Communication Frameworks
- Telephone Language & Strategies
- Note-taking Strategies
- Professional Email Structure
- Vocabulary Development Strategies
- Culture, Equity, Diversity, Inclusion
- Impacts of colonization on Indigenous Peoples’ health and access to healthcare in Canada
- Digital Literacy
How to register
This course is offered as part of a VCC program only.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 71622 |
November 25, 2026 to December 22, 2026 |
Online | Online | See full schedule | Register |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.