Retail and Service Careers
Overview
Gain skills and knowledge to work in the retail or service industries through experiential learning in the classroom, on field trips, and on work experience placements. Intended for adults with cognitive disabilities.
| Tuition | $7,539 |
|---|---|
| Credential | Certificate |
| Length | 9 month |
| Hours | Full-time |
| Delivery | Class-based |
| Campus | Downtown |
What to expect
What you will learn
- Apply organizational and time management skills to meet the demands of the retail and service industry.
- Apply FOODSAFE™ principles where applicable when working in the service sector.
- Apply worker safety principles consistent with industry standards across the retail and service sectors.
- Conduct themselves in a professional ethical manner with customers, co-workers, and supervisors.
- Interact with customers, co-workers and supervisors using appropriate workplace communication and customer service skills.
- Demonstrate appropriate problem-solving skills when faced with a common challenge in an entry-level retail or service role.
- Perform the skills and duties in their roles both independently and as part of a team.
- Demonstrate basic digital literacy skills for personal growth and success in the workplace.
- Recognize the variety of sub-sectors and entry-level employment opportunities within the retail and service sectors.
- Apply the skills and attitudes that are necessary to be a successful team member in the workplace.
Program duration and maximum time for completion
This program is 9 months in length, with classes taught up to 6 hours a day, 4 days a week. The maximum time to complete the program is one year.
Admission requirements
Program-specific
- A hands-on assessment that will evaluate basic dexterity skills
- A 15-minute reading comprehension assessment
Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
Recommended characteristics
-
Comfortable in various learning environments, including classroom, field trips and on-site work experiences
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Classroom, field trips and on-site work experiences requires a level of stamina, strength and endurance for participation
-
For prospective students with limited work experience, the CAP program is the preferred prerequisite to the RSC program. Click here for CAP program information
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Ability and willingness to travel independently to the college and workplace
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Readiness for learning in a postsecondary cohort, including emotional regulation
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Ability to attend classroom and work experience, up to 6 hours a day, 4 days a week
Program availability
Not currently available.
Courses
| Code | Title | Credits |
|---|---|---|
| Core Courses | ||
| RSCR 0610 | Skills for Student Success | 2 |
| RSCR 0611 | Work Health and Safety | 3 |
| RSCR 0612 | Exploring Employment 1 | 4 |
| RSCR 0613 | Workplace Communication 1 | 4 |
| RSCR 0614 | Skills for Workplace Success 1 | 3 |
| RSCR 0622 | Exploring Employment 2 | 2 |
| RSCR 0623 | Workplace Communication 2 | 3 |
| RSCR 0624 | Skills for Workplace Success 2 | 3 |
| Work Experience | ||
| RSCR 0625 | Retail and Service Work Experience 1 | 4 |
| RSCR 0626 | Retail and Service Work Experience 2 | 4 |
| Bridging to Employment | ||
| RSCR 0630 | Bridging to Employment | 4 |
| Total Credits | 36 | |
This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.
Fees and costs
| Application fee | $36 | |
|---|---|---|
| Tuition | $7,539 | |
| Student union | $72 | |
| College initiative | $108 | |
| Campus resource | $151 | |
| U-Pass | $422 | Discounted, unlimited transit pass. Learn more. |
| Graduation | $45 | |
| Total | $8,373 |
* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable. Tuition fees include a non-refundable deposit.
Any refunds are issued according to VCC's refund policy.
Need help with tuition?
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Technical requirement
How to apply
Ready to apply?
Online
You will be directed to EducationPlannerBC.
Fill out a PDF form and mail to:
VCC Registrar's Office
1155 East Broadway
Vancouver, B.C., V5T 4V5
International students
Apply to VCC international programs online. Check the availability status for your desired program and intake before applying.
Contact us
Advising services
Phone: 604.871.7000, option 2
Email: [email protected]
Advising services for International students
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