Automotive Parts and Service Management

Diploma: Diploma

Location: Broadway

International students admissibility: Not accepting international students at this time

Two men in a well-lit auto repair shop discussing car data on a tablet, with a car hood open in the foreground

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Overview

Learn the knowledge and skills to work effectively as automotive service advisors or automotive parts persons. Students will develop a strong foundation for future management roles within the industry.

Not accepting applications at this time.

Credential Diploma
Length 2 years
Hours Full-time
Delivery Class-based
Campus Broadway
Program status Closed
Credential Diploma
Length 2 years
Hours Full-time
Delivery Class-based
Campus Broadway
PGWP Not listed as eligible
Program status Closed

What to expect

Lecture, group work, case studies, discussions, presentations, guest speakers, online activities.

What you will learn

  • Select and resell replacement parts for a variety of automotive applications.
  • Manage automotive parts inventory.
  • Manage the customer experience in an automotive shop as a service advisor.
  • Explain the operation of a variety of automotive parts and service businesses.
  • Explain the function and operation of automotive parts.
  • Determine appropriate preventative maintenance and service for a variety of automotive applications.
  • Communicate effectively with stakeholders in the automotive industry.
  • Explain the function and operation of emerging automotive technology including zero emission vehicles and advanced driver assist systems.

Program duration and maximum time for completion

Two years with a maximum time of completion of five years.

Admission requirements

Program-specific

  • Grade 12 graduation or equivalent
  • Knowledge of English demonstrated by one of the following:
  • Workplace Math 10 with a minimum ‘C-‘ grade or equivalent

Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.

Recommended considerations

  • Basic computer skills
  • Good general health and respiratory condition
  • Physical strength and stamina compatible with the handling of parts and equipment as required by the program
  • Ability to tolerate noise and vibration
  • Good manual dexterity
  • Good hand-eye co-ordination
  • Good eyesight and normal colour vision

Program availability

Not currently available.

Not currently available.

Courses

Classes are usually held from Monday to Friday, between 9 a.m. and 4 p.m., with scheduled breaks during the Summer months (May to August). Class times are subject to change.
Plan of Study Grid
Term OneCredits
APSM 1101 Introduction to the Partsperson Trade 3
APSM 1102 Warehousing Tasks and Parts Catalogues 3
APSM 1103 Counter Duties and Basic Vehicle Systems 3
APSM 1104 Introduction to Mechanical Parts 3
APSM 1105 Standard Stock, Lubricant & Shop Supplies 3
 Credits15
Term Two
APSM 1201 Catalogues and Engine Components 3
APSM 1202 Engine Support Systems 3
APSM 1203 Canadian Occupational Health & Safety 3
APSM 1204 Automotive Service Systems and Shop Safety 3
APSM 1205 Automotive Workplace 3
 Credits15
Term Three
APSM 2101 Emerging Transportation Technologies 1 3
APSM 2102 Introduction to Management 3
APSM 2103 Organizational Performance 3
APSM 2104 Project Management in Automotives 3
APSM 2105 Automotive Operations Management 3
 Credits15
Term Four
APSM 2201 Automotive Managerial Accounting 3
APSM 2202 Service Advising 3
APSM 2203 Emerging Transportation Technologies 2 3
APSM 2204 Merchandising & Inventory Management 3
APSM 2205 Digital Marketing for Automotives 3
 Credits15
 Total Credits60

This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

How to apply

Ready to apply?

Online

You will be directed to EducationPlannerBC.

Mail

Fill out a PDF form and mail to:
VCC Registrar's Office
1155 East Broadway
Vancouver, B.C., V5T 4V5

International students

Apply to VCC international programs online. Check the availability status for your desired program and intake before applying.

Contact us

Advising services

Phone: 604.871.7000, option 2
Email: [email protected]

Advising services for International students

[email protected]

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of these lands since time immemorial. Learn about VCC’s commitment to decolonization and Indigenization.