Medical Office Assistant

Diploma: Certificate

Location: Downtown

International students admissibility: Not accepting international students at this time

medical office assistant students in scrubs manage administrative tasks behind a reception desk, with one student focused on a computer while her colleague answers a phone call.

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Overview

Gain the knowledge and skills to manage patient flow, health records, medical billing, scheduling, and to perform clinical procedures and other administrative duties in various health care environments.

Not accepting International Students at this time.

Tuition $2,513
Credential Certificate
Length 6 months
Hours Full-time
Delivery Class-based and Online
Campus Downtown
Credential Certificate
Length 6 months
Hours Full-time
Delivery Class-based and Online
Campus Downtown
PGWP Not listed as eligible
Program status Closed

What to expect

The program is divided into two (2) terms of integrated, blended learning. The theory component is delivered through lectures, group work, demonstrations, and student presentations. Students apply the theory component through case simulations, exercises, role practices, computer  software learning, and practicum experiences.  

What you will learn

  • Communicate professionally with clients and members of the medical and health professional team.
  • Work safely in a healthcare environment.
  • Practice in a professional and ethical manner including cultural safety and humility.
  • Use problem-solving, critical thinking, decision-making and information literacy skills in practice.
  • Practice effective quality management in healthcare environments.
  • Manage patient records and perform medical billing procedures.
  • Assist physicians by performing clinical procedures within MOA scope of practice.
  • Collaborate with the medical team to implement and apply “Chronic Disease Management” protocols.
  • Use medical and business computer applications related to word processing, data management, and electronic communication.
  • Accurately transcribe medical correspondence and reports utilizing keyboarding skills at a speed level required by current employment standards.

Program duration and maximum time for completion

The program is six months of full-time study. Students have three years to complete the program.

Admission requirements

Program-specific

  • Grade 12 graduation, or equivalent 
  • English language proficiency demonstrated by one of the following:
  • Typing speed of 25 gross words per minute with 98% accuracy on a proctored 5-minute test.

Upon Acceptance:

  • Criminal Record Check (CRC): Students in this program may be required to complete a CRC prior to their practicum placement. The CRC must be completed according to VCC’s Criminal Record Check instructions.  

The following health precautions are highly recommended for students in this program and may be required by some practicum hosts: 

  • A negative TB skin test, or if the skin test is positive, then proof of a negative TB chest X-ray 
  • An immunization record showing current vaccinations for, or immunity to
    • Diphtheria/Tetanus,
    • Polio
    • Measles/Mumps/Rubella,
    • Hepatitis B,
    • Varicella (chicken pox)
    • Pertussis
    • COVID-19
    • Influenza, completed annually (highly recommended)

Learn more about VCC's academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.

Recommended considerations

  • Ability to relate with clients, colleagues, and staff in a tactful and courteous manner
  • Personal hygiene, grooming, and appearance acceptable to a medical environment
  • High standard of honesty, integrity, and professionalism
  • Ability to maintain confidentiality
  • Ability to complete tasks and skills required for medical dictation
  • Attention to detail, accuracy, patience, and ability to work well under pressure
  • Ability to organize, problem-solve, and set priorities
  • Good human relation skills
  • Ability to work effectively in a team environment
  • Basic computer literacy and ability to adapt to and learn new software

Program availability

Winter 2027

Program start date
Status Open
Application opens Feb 1, 2026
Application deadline Oct 1, 2026

Fall 2027

Program start date
Status Open
Application opens Oct 1, 2026
Application deadline Jun 1, 2027

Not currently available.

Courses

Monday to Thursday from 8 a.m. to 3 p.m. with the exception of practicum experiences.
Plan of Study Grid
Term OneCredits
MEDC 1125 Administrative Procedures for Medical Office Assistant 3.0
MEDC 1141 Medical Terminology for Medical Office Assistant 1 3.5
MEDC 1151 Medical Speed & Accuracy for Medical Office Assistant 1 1
MEDC 1142 Medical Terminology for Medical Office Assistant 2 3.5
MEDC 1132 Human Relation Skills 1
MEDC 1160 Electronic Communications for Medical Office Assistants 1.5
 Credits13.5
Term Two
MEDC 1236 Medical Speed & Accuracy for Medical Office Assistant 2 2
MEDC 1250 Medical Documentation 2
MEDC 1270 Medical Billing for Medical Office Assistant 1.5
MEDC 1259 Clinical Procedures 2
MEDC 1260 Medical Office Assistant Practicum 3
 Credits10.5
 Total Credits24

This guide is intended as a general guideline only. The college reserves the right to make changes as appropriate.

This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Fees and costs

Not accepting International Students at this time.

Application fee $36
Tuition $2,513 Term 1 - $1,414
Term 2 - $1,100
Student union $145
College initiative $73
Campus resource $101
U-Pass $282 Get your student transit pass
Graduation $45
Total $3,195

Books and Supplies

Textbooks or other supplies may be required for this program. Visit the VCC Bookstore for more information.

* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable. Tuition fees include a non-refundable deposit.

Refund policies vary for domestic and international students. Review the applicable policy for eligibility, deadlines, and refund amounts.

Need help with tuition?

Explore your options for scholarships, grants, bursaries, and loans.

Technical requirement

General technology requirements for online learning

How to apply

International students

A valid study permit is required as there is a mandatory practicum placement in the program which would require both a study permit and a co-op work permit.

Ready to apply?

Online

You will be directed to EducationPlannerBC.

Mail

Fill out a PDF form and mail to:
VCC Registrar's Office
1155 East Broadway
Vancouver, B.C., V5T 4V5

International students

Apply to VCC international programs online. Check the availability status for your desired program and intake before applying.

Contact us

Advising services

Phone: 604.871.7000, option 2
Email: [email protected]

Advising services for International students

[email protected]

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of these lands since time immemorial. Learn about VCC’s commitment to decolonization and Indigenization.